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Waterloo - Vista

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Vista Health Waterloo, 1st Floor, Capital Tower, 91 Waterloo Road, LONDON, SE1 8RT, United Kingdom

0330 678 0850

Directions and map

Clinic information

Capital Tower is located opposite the lower Waterloo station entrance leading onto Waterloo Road and on the corner of Sandell Street. Waterloo Station is on the Bakerloo, Jubilee, Waterloo& City and Northern Underground Lines and also on many overland lines serving South East London, Kent and East Sussex.  You can find our Waterloo clinic on Google Maps here, or alternatively you can find us using our What3Words link here.

By Road - Sat nav: SE1 8RT – Capital Tower is on the entry of Sandell Street with the Wellington Pub at the corner. There is no parking available at this centre

By Tube - Via Jubilee line follow the “Way out” signs which will lead you to the lower station exit on to Waterloo Road; Via Bakerloo, Northern and Waterloo & City Lines please follow signs to the main train station, opposite platform 5, follow signs for Exit 2 (follow signs to McDonalds); use the escalators and exit the station; opposite the station entrance you can see a glass office building called Capital Tower. Cross the road and enter the main entrance of the building on the corner.

By Rail - Train to Waterloo station: from the main platform area, opposite platform 5, follow signs for Exit 2 (follow signs towards McDonalds); use the escalators and exit the station; opposite the station entrance you can see a big office building called Capital Tower. Cross the road and enter the main entrance of the building.

By Bus - Buses depart from several points around the station closest ones are 1, 26, 59, 68, 76, 77, 139, 168, 171, 172, 176, 188, 211, 243, 341, 281, 507, 521, 507, 521).

Once you’ve arrived, please go to the 3rd floor reception and let them know you are there for your appointment with Ascenti. 

If you’ve not visited us before, we recommend arriving about 15 minutes before your appointment start time in case you have any issues finding us.

Parking 

There is no parking available at Capital Tower. The nearest payment/app parking is South Bank London | APCOA, 62 Cornwall Road, London SE1 9UP, a 5-minute walk from Capital Tower.

In Borough of Lambeth, Blue Badge Holders can park on a single yellow line, as long as a parking clock is displayed. The nearest disabled parking is in South Bank London | APCOA, 62 Cornwall Road, London SE1 9UP, a 5-minute walk from Capital Tower, where payment will be required.

Disabled access 

There is no disabled or wheelchair access into the building or our treatment room.

Welcome to Ascenti Physio Waterloo

We offer a range of physiotherapy services including injury rehabilitation, sports physiotherapy, post-op care, pelvic health and pregnancy physio, home-working health checks, and online appointments. Our expert physios can support you with common conditions including back and neck pain, recovery from injury, preventative techniques, and the management of long-term conditions. 

So whatever your wellbeing needs, our Waterloo team in London will be with you every step of the way.

Read our FAQs to learn more about what to expect from physiotherapy treatment with Ascenti.

You will be asked a number of screening questions on arrival by the reception team which will include having your temperature taken.

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Frequently asked questions

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Appointments usually last up to 30 minutes. During this time, your physiotherapist will also complete any required notes or reports. You may be given exercises to do between sessions to support your progress. You'll be able to access these on the Ascenti Reach app. 

Your physiotherapist will guide you through the questions, so there’s no need to prepare anything in advance. They may ask about: 

  • When and how your pain started 
  • What makes it better or worse 
  • How intense it feels 
  • Any other symptoms, such as numbness or pins and needles 
  • Your medical history and medications 
  • Your work, hobbies and daily activities 
  • Any worries or concerns you have about your condition 

Rest assured, all information you share is treated with respect and confidentiality. 

Comfortable clothing is best, shorts and a t‑shirt or vest are often helpful. However, your comfort is most important. If clothing limits the assessment, your physiotherapist will discuss options with you.

If you need to cancel or rearrange an appointment, you can do it quickly and easily through our online self-service portal. 
 
If you want to cancel your appointment, you must let us know 24 hours before your appointment is due to take place. Unfortunately, we may have to charge you if you fail to cancel in time.   

If you're paying through our pay-as-you-go option, our prices* are: 
 

  • London clinics inside the M25: ÂŁ66 
  • All other clinics: ÂŁ60 
  • Online appointments: ÂŁ50
     

*Please note that prices for our business customers vary due to additional services and benefits, such as reporting, administrative support and extended terms of payment. Please contact us for more information. 

Ascenti Physio is recognised by all major private medical insurance providers, including Vitality, Bupa and AXA.

If your insurer has referred you directly to Ascenti Physio, we will invoice them for your treatment once it has concluded.

Please check your policy to find out what is included in your cover and any excess which may apply, as this is not managed by Ascenti Physio.

If you would like to book treatment with Ascenti Physio then claim the cost back, please speak to your insurance provider first to check that it will be covered by your policy. 

Follow these links to download the app for Apple and Android. Alternatively, you can access the web browser version.

To log in you will need your referral code which will be in your email from reach@ascenti.co.uk and your year of birth. If you can’t find your referral code or it isn’t working then please contact our customer support team on 0330 678 0850 or via reach@ascenti.co.uk.

Read more FAQs or get support with your query
Patient reviews

Hear from our patients

Trustpilot
Worked magic on my knee. From having acute pain to running in 6/7 sessions. Highly recommend.
Leon UK
Back on the tennis court within three weeks. The Reach App made all the difference between appointments.
Amier Jones Bristol
Patient and physio having a chat
I was having issues with my elbow and they quickly diagnosed the problem. Within 6 weeks I was completely pain free which, carrying out a manual job, is great.
Harry UK
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